23 June

Mobile Sales: How PWAs Increase Profits

Mobile Sales: How PWAs Increase Profits

 Why mobile optimization is the key to the survival of an online store

Today, over 70% of users access online stores from mobile devices, and the quality of the mobile experience determines whether a visitor stays on your site or moves on to a competitor. If your site is not optimized for smartphones and tablets, shoppers face several critical issues. Slow loading and a broken interface

When pages are too heavy and don't have responsive layout, mobile browsers load content slowly, and buttons, input fields, and menus often extend beyond the screen. The user feels like the interface is "bumbling" and simply closes the tab.

 The user finds it difficult to interact with the controls

Links and buttons on non-responsive pages are usually placed too close to each other, making it difficult to navigate with your finger, causing accidental clicks and frustration.

Lacks mobile features that make the shopping process easier

The lack of autofill in forms, integration with Apple Pay or Google Pay, and the inability to conveniently browse the catalog — all of this creates unnecessary cognitive load and takes up the user's time.

 Outdated content and unadapted design

Product photos are too heavy, videos don't adjust to vertical orientation, and texts can overflow the screen. The site feels outdated.

How a poor mobile experience kills sales and loyalty

Real-world data confirms: a neglected mobile interface has a direct impact on revenue.

 Critical metrics indicating losses

If a page takes more than three seconds to load, more than half of users (53%) will leave the site. The time spent on unoptimized sites is usually two to three times shorter. Businesses lose up to 25% of conversions due to the difficulty of ordering from a phone. 79% of users who have had a negative experience on a mobile site never return.

 Industry-specific characteristics of losses

In the fashion segment, 40% of rejections occur due to inconvenient image scaling. In B2B, up to 30% of losses occur due to the difficulty of placing large orders from a smartphone.

Operating costs are rising

The load on the contact center increases, managers spend time helping customers, and the number of returns increases due to the discrepancy between expectations and impressions of the product.

 PWA vs. classic mobile site: what's the difference?

 Disadvantages of a static mobile site

A classic mobile site has a rigid layout, limited interactivity, and is completely dependent on a stable internet connection. Every change requires a new page and a reload.

What does switching to PWA give?

PWA is built on the principle of a single-page application (SPA), works fast, caches data via Service Worker, supports offline access, sends push notifications, and works on any platform without the need to publish to markets.

Why investing in PWA is a profitable solution for business

Reducing costs and simplifying support

Developing a PWA is cheaper than creating native apps for multiple platforms. One code means fewer updates and testing.

Impact on conversion and profit

Fast and interactive UX increases conversion by 15–20%, and ease of use leads to loyalty and repeat purchases.

 Technological Benefits of PWA: What Your Store Gains

 Download speed is below the limit of perception

Return visits are less than 200 milliseconds. This helps reduce bounces and increase the number of completed purchases.

 Work even without the Internet

Customers can add items to their cart and browse the catalog offline.

 Push notifications with high open rate

Reminders about carts, promotions, or delivery status work much more effectively than email.

 Icon on smartphone screen

The store is easily maintained as an app, elevating the brand and reducing the path to purchase.

 Adaptation to any device

The interface automatically adjusts to the screen size and orientation.

 How Glyanets implements mobile optimization and PWA

 Website audit and analysis

We assess speed, resource weight, adaptability, usability, and form an action plan.

 Building a PWA architecture

We develop Service Worker, caching, offline mode, and update mechanisms.

Thoughtful mobile design

Layouts are created taking into account the finger's reach, quick search, and design without unnecessary transitions.

Integration with internal systems

CRM, CMS, ERP connection - for product synchronization, notifications, and order automation.

Testing on devices

Real-world scenarios, different networks, OSes, and browsers — to test stability and usability.                                                                    

Analytics and continuous improvement Lighthouse integration, Web Vitals, LCP, CLS, FID tracking — based on which we optimize PWA and add new features

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